Replica Sandbox

Amazon Marketing Cloud Support

Get help with your AMC platform issues

How to use this tool

Create Support Ticket

Select the category that best describes your issue to get started

Instance and Account Management

Account setup, permissions, and configuration

Data Discrepancy Issues

Data inconsistencies and quality problems

Audience Creation Issues

Audience building and targeting problems

Data Upload Related Issues

File upload and data ingestion problems

API Requests Failure Issues

API connectivity and integration problems

AMC Query Failure Issues

Query execution and performance problems

AMC General Query

General questions and feedback

Paid Feature Issues

Premium features and billing problems

Need Additional Help?

Can't find what you're looking for? Our support team is here to help you with any AMC-related questions.

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